Privacy policy
Last updated: 18 August 2026Oxford Traceability operates directpartmarkingsystems.co.uk and is responsible for the personal information collected through this website. This notice explains what we collect, why we use it and the choices available to you.
Information we collect
When you make an enquiry, we may collect your name, company, email address, telephone number, project information and any other details you choose to provide. We also process limited technical information needed to operate and secure the website.
How we use information
- To respond to enquiries and discuss potential products or services.
- To prepare proposals, quotations and project information you request.
- To administer our business relationship and keep appropriate commercial records.
- To protect the website, detect misuse and maintain service security.
- Where you consent, to understand website use through optional analytics.
Our lawful bases
We normally process enquiry information because it is necessary to take steps at your request before a contract, to perform a contract, or for our legitimate interests in responding to business enquiries and operating our services. Optional analytics are used only after consent through the cookie preference control.
Sharing and service providers
Information may be handled by service providers that support website hosting, email, IT and business administration. We do not sell personal information. We may disclose information where required by law or to establish, exercise or defend legal rights.
Retention
We keep enquiry and commercial information only for as long as reasonably needed for the purpose collected, applicable legal obligations, dispute handling and legitimate business records. Unsuccessful or inactive enquiries are reviewed and removed when no longer required.
International processing
Some technology providers may process information outside the United Kingdom. Where this occurs, we seek to use appropriate contractual and legal safeguards.
Your rights
Depending on the circumstances, UK data protection law may give you rights to access, correct, erase or restrict personal information, object to processing, receive portable data and withdraw consent. You may also complain to the UK Information Commissioner’s Office.
Contact
For a privacy question or rights request, email sales@oxfordtraceability.co.uk or call 01865 362785. We may need to verify your identity before completing a request.
Changes to this notice
We may update this policy when our services, providers or legal obligations change. The date above shows the latest published version.